Urban Valet Dry Cleaners featured image

Urban Valet Dry Cleaners

The Best Dry Cleaner Score:9.9
Reviews From The Web:
5.0 (609 reviews)

Location

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About Us

Urban Valet Dry Cleaners is your premier destination for dry cleaning in Orchard Park, New York. We pride ourselves on providing fast, reliable, and professional garment care services tailored to meet the needs of our valued customers. Our expert team is dedicated to maintaining the quality and longevity of your clothing through specialized cleaning techniques and personalized services, including alterations. At Urban Valet Dry Cleaners, we understand that your time is precious, which is why we offer convenient home pickup and drop-off options to ensure your dry cleaning experience is seamless and stress-free.

Services Offered

  • Dry cleaning
  • Alterations and tailoring
  • Laundry services
  • Same-day dry cleaning
  • Pickup and drop-off services

Reviews From Across The Web

a week ago

Dawn Simoncelli

This is my first time using this cleaners. I had a purse repaired. They went above and beyond getting it fixed for me. They did an excellent job. The people there are very friendly. I definitely recommend Urban Valet Dry Cleaners!!

2 weeks ago

Wayne Saldana

Friendly and informative employees! I had my wife’s 3 gowns checked and pressed. They look great and were done at the time they had given me! She is very happy!

4 weeks ago

Justin Labrie

Friendly staff, great system to track your clothes! They did a wonderful job on my suit and shirts. I had them literally all thrown in a corner of my room and the cats slept on them. Not a single cat hair or anything on them! And my suit and shirts look as good as new!!!!!!

2 months ago

Rachel Glover

I cannot thank them enough for getting out lipgloss stains in my brand, new down jacket because like a goober I decided to wash my own jacket and then threw it in the dryer with a brand new lipgloss in the pocket… Then I tried to get the stains out to which I had absolutely no luck however, they were able to completely get every single stain out of my jacket and I am beyond grateful for that. They also went above and beyond and had it done sooner than expected!!!

9 months ago

Natalie Fiorella

Not only was the hem, completely uneven with one side being significantly longer than the other, but the gown was supposed to be floor length, is now (with the same heels that I wore to the original fitting), at my ankles. Please keep in mind that these are 3 inch heels worn on the original fitting day. The hem was twisted and bunched in several spots, and in several other spots, the fabric wasn’t even stitched under the stitches, and had been completely missed. My gown now has to be cut shorter than what it already is because the hem was so wildly uneven, which now means that I cannot wear anything other than a 1 inch heel or flats with a gown that I should be able to wear heels with and should be able to do so for future events. I am not sure how we went from floor length to above the ankles, that seems like a gross error on the seamstress. And that is just my dress, that does not include the other bridesmaids gown, which was also in the same shape with the hem, although for whatever reason, her skirt was floor length, and it does not include her straps which were tearing at the seams from where they were altered. There was chalk all over the outside of my hem because it had not been pressed. Neither of these scenarios include the brides gowns, which were so poorly done that she had to go elsewhere to have them repaired and done the way that she had specified, including an even hemline this time that included all of the layers of the gown, instead of just the top skirt, and a bustle that was done correctly, which at urban valet was not done. Quite frankly, with the level that our dresses, which were not cheap, were botched, I am shocked that at no point where we offered any type of refund, especially with the gown that had so much cut off of the skirt that it cannot be worn as intended and is still getting shortened as of now from one sode being longer than the other. To say that we are disappointed is an understatement, and we should not have to contemplate replacing gowns a week before a wedding because the seamstress botched the jobs so badly. We are truly waiting to see what is done to make this right, because the price of the alterations did not match the quality of work shown, or with what was recommended by a long time customer to have Urban Valet do our alterations. The images that are included are just some of parts of the hem, and do not show the incorrect length unfortunately, but the incorrect length was also admitted to be wrong by the seamstress herself who just kept declaring that she didn’t know how this had happened.

Frequently Asked Questions

Hours

Monday7:00 AM – 6:00 PM
Tuesday7:00 AM – 6:00 PM
Wednesday7:00 AM – 6:00 PM
Thursday7:00 AM – 6:00 PM
Friday7:00 AM – 6:00 PM
Saturday9:00 AM – 4:00 PM
SundayClosed