The Press Dry Cleaners

Nancy

I have been a loyal customer of The Press Cleaners for over seven years, but my recent experience has been extremely disappointing and frustrating. On March 10, 2025, my wife and I followed the posted instructions and used their automated service to drop off six articles of clothing, including a sport coat, two pairs of dress slacks, and three dress shirts. Despite following the process exactly, these items have gone missing, and despite multiple visits and attempts to contact the business, they have not resolved the issue. This lack of response and accountability is unacceptable, and I am left with no choice but to file a formal complaint with the Better Business Bureau and share this experience with the community. I strongly urge others to think twice before trusting this business with their clothing, as they have proven unable to handle customer issues or provide adequate customer service.